Why do I get a returned/bounced email? Print

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There are many reasons this can happen, but e-mail "bounces" back to the sender usually under 3 conditions:

  1. The domain of the recipient's e-mail address does not exist
  2. The e-mail address of the recipient no longer exists
  3. The mail server of the recipient's domain was not reachable for a long period of time.
  4. The mail server of the recipient's domain thinks your email is spam or has unwanted attachments.

By "bouncing", your original e-mail message comes back into your Inbox along with a standard error message produced by the mail server. This error message should give you a good indication of the problem.

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