Knowledgebase: Scams and Spams
False Enom suspension notice
Posted by Roy Petersen on Oct-28-2015 07:03 AM

There are emails being received that purport themselves to be from Enom (a domain registrar) claiming that they've suspended a domain name you own. The ones we're seeing are not in fact from Enom, but various email addresses and sources, and definitely not official or true, though they try to look that way. The phone number at the end of each of them has changed in each email received so far, and none went to Enom. They'd like you to click on a link (removed in the example below), which leads to a page on a different site for each email, calling a script (/abuse_report.php) that will likely cause your computer harm in some way. 

If you receive one of these, the first thing you can do is to visit your own website (do *not* click on any links in the email) to see if it's actually up and running, which it most likely will be. Feel free to drop us a line and ask about anything like this you receive, and we'd be happy to look into it for you. 

Begin email:

Dear Sir/Madam,

The following domain names have been suspended for violation of the ENOM, INC. Abuse Policy:

Domain Name: <your domain name>
Registrar: ENOM, INC.
Registrant Name: <your name>

Multiple warnings were sent by ENOM, INC. Spam and Abuse Department to give you an opportunity to address the complaints we have received.

We did not receive a reply from you to these email warnings so we then attempted to contact you via telephone.

We had no choice but to suspend your domain name when you did not respond to our attempts to contact you.

Click here and download a copy of complaints we have received.

Please contact us for additional information regarding this notification.

Sincerely,
ENOM, INC.
Spam and Abuse Department
Abuse Department Hotline: 480-825-7963