Knowledgebase : General
   

These days, very little! With no setup fee, $15 domain registrations and renewals and hosting for as low as $8.25 a month, you can have a domain name AND a hosting account for under $25. Simply buy your domain name ($15/year at http://www.woollybear.com/)...
URL stands for uniform resource locator and that makes perfect sense if you think in internet terms. You are wanting to locate a resource and we need a uniform way to do it! When your site is put on the internet, it's assigned an IP# such as 69....
You will automatically receive a welcome letter when you sign up. This welcome letter contains your username and password which you use to access your cPanel as well as Webmail and FTP. It should also have included your billing area username and password,...
We are aware of the fact that there is a lot of competition in the hosting business, and that we are not the cheapest one out there, however cheapest isn't always best - on the contrary! We offer you incredibly fast servers with excellent redundant connec...
We offer quick setup of the accounts, but to prevent fraud, it's not instant. Once we verify that information you have provided on the order form is correct, we will call you back to verify your order. WE REQUIRE ALL ORDERS TO BE CONFIRMED VIA TELEPHONE....
Yes. You will be able to access your online control panel 24/7 to manage every aspect of your account with us as well as access your account through FTP to update your site at any hour of the day or night.
Yes, all you need to do is to submit a help desk ticket with the upgrade you need, and we will take care of the rest. If there is a fee associated with the upgrade, we will invoice you for this.
Yes, you can host any domain name with us, as long as you are able to point it to our nameservers. We can also register and manage your domain names at very competitive rates. We currently register com/net/org/biz/info/us/tv with more to come! If you are ...
In a word, no. Unlimited bandwidth and disk space are not possible. There is a set amount of disk space on a hard drive, and only a certain amount of traffic (bandwidth) that can be passed through a connection at any one point. Your host does not get as m...
Warez sites, adult and illegal materials are not allowed on our servers. We firmly believe that these materials do nothing to enhance the internet "experience" for our users (and servers), and will not allow them to exist on our network. While we do not a...
We prefer support requests to come through our ticketing system or email for various reasons.Firstly, it provides a systematic audit trail of all communication between you and our staff, so that all the facts can easily be passed to whomever may be workin...
Spamming, or the sending of unsolicited email from our servers or mass-promoting a domain that is related to your company or hosted on any of our servers is STRICTLY prohibited. We will investigate spam complaints thoroughly, and if proven to have origi...