Knowledgebase : Security
   

This is a good idea since the new account password was sent to you via e-mail, which may be intercepted. Although it is very unlikely that the e-mail Woollybear.com sent you notifying you that your account was setup had been intercepted by a third party, ...
If you have lost your password, submit a support ticket. We will generate a new password for you and send it to the email address on file.